I purchased vouchers for my team as a holiday gift, but discovered a month later that at least half of the team (about 7 members) never received the email with their voucher. If I hadn't followed up with my team via my own email, I wouldn't have known they didn't get it. I think this concept is fantastic, especially since I have team members in various countries. Despite the issues, the customer service has been very good, responding quickly to the error and working to resolve it.
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