Our relationship with GiftPay started early in 2020 when due to the pandemic we had to urgently pivot from a physical gift card offering to digital. GiftPay was instrumental in ensuring we were able to continue to reward our respondents without delay.The customer service we have received from that date on by Lucas has been outstanding. He always responds extremely quickly to any queries we may have.Their retailer choice is larger than we were able to previously provide with our physical gift card offering & the New Zealand retail options continue to grow each year. Being digital negates holding stock of expiring cards or the cost and security issues that come with couriering physical cards and has greatly reduced our administration effort in rewarding our respondents.
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