Very angry with this company. Paid over 1000 dollars and i never received my package. Be carefull, would recommend buying products somewhere else if you dont want to burn your hard earned money. They have no phone number and communicate very slow. If i dont get a refund more serious steps will be taken.EDIT; my awnser to your reply.Your statement is simply false. I did not receive any track and trace code or email whatsoever. There is literally nothing i can do. Well, very smart to point to your policies, but the facts are that i paid €1000 and did not receive anything. And thats YOUR responsibilty not mine, so stop using your policy to chicken out of this situation.. Also since i again never received any email about paying fees, which means you cant blame me for not paying them. Very disappointing and sad reply.. if i could give lower than 1 star i would.EDIT;Costumer service is so horrible, in weeks we dident make any progress. Truly horrible. No service, no package, no clear signs if i will ever get my package. Costumer service is so bad i cant believe it. Very slow responding and not helping at all.Everything points to a startup business where things are not under control at all. This is the most frustrating and unprofessional company i ever ordered any product from. I HIGHLY recommend DONT buy anything here.EDIT;They are blaming me for not contacting my local UPS pick up point (see response below), but there are literally 100's of UPS pick up points in my city and i emailed them i have no idea which one to call. They are not willing to take any responsonsibility.
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Our product range specializes in anti-aging natural skincare, including our trademarked line of medical-grade microneedling tools such as the derma roller.
Having a lifelong passion for wellness, skincare, and beauty, we are committed to bringing consumers quality skincare tools and natural and organic products with clean ingredients.
