It was a great experience,compared to other companies where I have had claims,the information that the team asked in order to do the warranty was just a few essential numbers,they didn't fooled around,they are going to send me a new hose reel and on top of that I don't have to deal with shipping the older part back,that helps me a lot because I'm a truck driver and don't have much time to go to the postal service,thank you very much for that,you got a customer for life!!
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