This rating could have reached 5 stars if not for two concerns: 1) the instructions were lacking clarity. For instance, there's no need to attach the hose prior to assembling the unit, but in the end, everything fit together. 2) Additionally, the external brass fittings had leaks. However, to the company's credit, after I provided evidence of the issue, they promptly sent a replacement. It's a robust hose reel that functions well now.
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