Got a Giraffe pressure washer as a gift for Christmas mounted it, and worked great. Had an issue with the drum winding mechanism. Emailed customer support sent them a couple videos and photos of what was happening could not believe their support they gave me a couple troubleshooting ideas that did not work.
I thought this was going to end up being a long drawn out. Try this try that but no they saw the problem right after that and sent me a brand new unit.
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