This is an absolutely terrible experience, and I strongly warn everyone: do not order from Girotti.I ordered my shoes on 05.12.2025. Today is 14.01.2026 and the order is still stuck on “In production.” No update, no movement, no progress. More than a month and nothing has happened. That is simply unacceptable.I wrote them several emails. Their answers were useless. No clear delivery date, no real explanation, no solution. Just empty replies that feel like copy-paste. Once they take your money, they clearly don’t care anymore.This is unprofessional, disrespectful, and dishonest. If you cannot deliver, then say it. If you are late, then communicate properly. Girotti does neither.I regret ordering here more than anything. It’s stressful, frustrating, and a complete disappointment. I feel ignored and disrespected as a customer.My clear advice: never buy from Girotti.ch. Save your money, save your time, and save your nerves. There are many other shops that actually deliver and treat customers seriously.
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