Stored 4 samples. That is simple enough. But I wanted to discuss the samples and the numbers. Set up appointment which earliest was 30-45 days away....I have forgotten since it's so long ago. I got the meeting warnings and just didn't read them "enough". Just waited for my appt and no call. I go to appt notice and it is a zoom. I don't have a camera.....I emailed them and said call since it was 6 minutes past appt time. So I have 4 deposits and really no clue what's going on. There really is no customer service. I have deposits with Dadi too and they are faster on the replies (although never asked to speak with them). I must accept some blame for not catching the zoom part, but I don't need to see your face to discuss the numbers! I'm just going to make a local appt now and try and discuss this. Their customer service "dr" is a waste of time.
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Legacy is America’s largest at-home fertility clinic for people with sperm, empowering individuals to learn more about their sperm and proactively plan for their future with secure sperm freezing options.
Partnering with leading health plans, fertility benefits providers, US military programs, and financing merchants, Legacy is making industry-leading sperm testing and freezing affordable and accessible.
Founded at Harvard, we’ve raised $40M from some of the world’s best investors to change outdated views of fertility as a "women's issue", and we work with everyone from the Navy SEALs to the LGBTQIA+ community.
And what we're doing is working. We're covered by major insurers in all 50 states, over 500 major employers offer us as an employee benefit, we're backed by celebrities like Justin Bieber, we're recognized by Y Combinator as one of their "Top Companies" and we've been listed by Forbes as among "America's Best Startup Employers".See more
