Worst customer service ever. Zero support for issues with our apartment and broken appliances that didn't work our entire stay. Despite numerous phone calls, texts, and emails to the "manager"; our issues were never resolved. Tried to get a partial refund from the company after returning home; and they ignored my every request. I would rate the location as poor -- the nearest decent retail shopping and dining is a 30-minute walk. The apartment terrace should be a nice feature; if it was clean (which it wasn't) and didn't face a noisy highway (which it did). We'll be staying somewhere else next time we're in Toronto.
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