Same as what has been reported here. Had a previous one day booking cancelled last minute in Vancouver, Thought may have been due to changing B&B rules. Never got my money back. Booked through booking.com for a week in Toronto and got notice a week before the trip that it was cancelled. When I contacted the Globalstay "property email" for an explanation they responded that there was a glitch in booking.com site and it was still available, just go to this website. It was a sketchy looking "go daddy" website. I contacted booking.com and they said the property had let them know there was a closure. Seems like they're using booking websites to advertise, then cancelling last minute to work around fees so hopefully you have no alternative but to rebook with them. At least this time booking.com was able to refund my payment immediately and took steps to help me find something comparable. Not an easy task mid summer. Never again.
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