I stayed at their Toronto property (3503 21 Iceboat Terrace) from January 18-22, 2026.
The deposit scam:
Required $200 CAD deposit + passport photo outside Booking.com before check-in
Their own policy states 7-day refund, but took 36 days
Only refunded after I filed formal complaint with Booking.com
Charged $20 for false "towel damage" - I only used it normally for bathing
This is a pattern:
Check their reviews here (1.3/5), Google (1 star), and Booking.com - dozens of guests report identical issues: withheld deposits, invented damage charges, poor communication.
The apartment itself was acceptable, but the deposit refund process shows this company operates unethically. They bank on guests not fighting back.
Warning: If you book with Globalstay, expect deposit problems. Document everything with photos and timestamps at check-in/check-out.
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