This company is a full scam operation.I bought their tools and software about a year ago, and from day one I had nothing but problems. Many of the programs they installed were already infected with viruses because they use cracked software from China servers. Instead of providing real working solutions, I was constantly fighting malware and system problems.Every time I reported issues, their first reaction was to blame me. Only after I pushed hard and got angry did they admit some mistakes and make small fixes. But this was temporary — the same problems kept coming back. They only give a 30-day warranty, and after that, they try to act like nothing is their responsibility. In my case, I had to deal with problems for the entire year, and in the end they simply stopped responding, claiming it was my fault.I want to make it very clear:The software they sell is not original, not safe, and full of viruses.Their so-called “support” only works if you stay silent and never complain.When you insist on getting what you paid for, they attack you, call you abusive, and cut you off.Their public reply to my complaint is pure nonsense — it’s just excuses to protect their image. The fact is simple: I paid for working, safe software, but what I received was infected, unreliable cracked programs and endless problems.⚠️ Warning to others: If you value your time, money, and computer safety, do not buy from them. You will never be right in their eyes, and they will leave you with useless tools and infected software.I absolutely do NOT recommend this company to anyone.
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At GlobalDiagnostics, we provide cutting-edge vehicle and machinery diagnostic tools, custom software solutions, and expert technical support to clients worldwide. Headquartered in the UK with new operations in Malaysia, we bring over 20 years of experience in hardware sales, software development, and system installation to workshops, fleet managers, and industry professionals across six continents.
We specialise in plug-and-play diagnostic systems for all vehicle types—from passenger cars and HGVs to marine, agricultural, and construction equipment. Our dealer-level tools are custom-built, combining multiple OEM platforms into one easy-to-use device, streamlining your workflow and reducing downtime.
Every workshop has different needs, which is why we offer fully tailored diagnostic setups. Whether you need support for a common vehicle make or a niche industrial machine, we can source or build the right solution—even when it’s not listed on our website.
We proudly support independent mechanics, mobile technicians, heavy-duty and marine engineers, lease companies, and dealerships. Our in-warranty technical support is fast, multilingual, and completely free, ensuring you stay up and running with minimal disruption.
Our mission is simple: deliver high-performance diagnostic solutions with unmatched reliability and service—empowering your business today and into the future.
We don’t just sell tools—we deliver solutions that drive results.
WhatsApp: +44-(0)-7888 686 604 See more
