Purchased some tickets to fly from mcr to isb this company had advertised tickets with checked in luggage plus hand luggage once we recieved the e ticket it showed in my as 7kg hand luggage, after discussion with the customer service they told us that there was no hand luggage and one of the tickets were not confirmed. Once we tried to cancel they would let the call ring and put us straight on hold or hang up. After numerous attempts of trying to reach out to the customer service team via phone and email they stopped responding. Have had to dispute this with the bank as mid sold.
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Global Flight Catchers is a trading brand of Al Hajj Travel & Tours Ltd. Global Flight Catchers is a travel agency and dedicated to creating and facilitating travel experiences that expand awareness and give each traveler a true experience and sense of the country and culture they are visiting. We guarantee that we always have plenty of great ideas for travel to different parts of the UK & all over worldwide destinations. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.See more
