I recently had an incredibly disappointing experience with this company prompting me to share my dissatisfaction here. Despite the initial acknowledgment of issues with my shipment, the subsequent handling of the matter has been nothing short of unprofessional and frustrating.What is particularly concerning is the company's complete denial of responsibility for the situation. After an initial commitment to compensation, the accounts department now claims that they are not accountable for items removed by Australian customs, contradicting their earlier assurances.This flip-flopping and lack of accountability reflect poorly on the company's commitment to customer satisfaction. It's not just about the monetary compensation, but also about the principle of transparency and responsibility. The overall experience has been characterized by miscommunication, delays, and a complete lack of professionalism.I am left with no choice but to consider taking legal action to address these issues. I hope this review serves as a cautionary tale for others considering using global express. I strongly advise others to think twice before entrusting their shipments with this company, considering the lack of information, the harassment caused by numerous follow-ups, and the failure to honor their commitments.
Claim your business profile now and gain access to all features and respond to customer reviews.
Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.See more
