Monica has been and still continues to be, very supportive during my time with GloFox. I am coming into my 7th month with Glofox and so far the experience has been good. Onboarding was well organised and supported with weekly calls and touchpoints. Any questions I have had following the onboarding have been answered promptly. The only thing I will say is check that the package you are paying for includes everything that you need - I was advised during the sales call and the onboarding process that I would be able to have a health questionnaire that clients would complete during registration, however it turns out that this is not included in my package, which was disappointing. Overall I am pleased with the platform, the service and the app is great!
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