I called tech support to reconnect old printer to wireless. They said it would cost $19.99 since warranty was up and talked me into buying a new printer for $69.99. The printer arrived as promised and then was defective. I spoke with customer service and they said they would send a return label with prepaid shipping and ship me a replacement overnight. Two days later the "overnight" shipment had not arrived so I looked at the tracking information. The ONLY thing they had done was created a shipping label. I called HP and was told they would not send the replacement printer until they received the old one in 3-6 business days. I said it wasn't acceptable as I've already been without a printer for over a week. They said they would cancel the replacement, return the old one and overnight a new one to me. Again, two days later, no printer yet. I wish I would have purchased it from Best Buy because I could then get in the car and get it taken care of immediately.And what is with them constantly peddling their ink subscription?
Claim your business profile now and gain access to all features and respond to customer reviews.
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
