GLS seems to receive a lot of unfair bad reviews when its actually FAR BETTER than even the acclaimed Fedex/TNT that lately only give fob offs to their consignees and make us wait a lifetime for a reply AND take WEEKS to deliver to certain countries ( that is if the parcels don't disappear ) . The Limerick GLS manager Eamonn kelly goes beyond to assist his customer service team if necessary and that is a big plus and should be appreciated . Now, the down side is that the drivers can cause unnecessary issues if delivering at a time when the consignee is not in ; they may leave the parcel with a neighbor or safe areas around the address without leaving a note to communicate the action driving the consignee mad . Just a simple note ! That sure needs to change asap.Also, it would be great if their partner Parcel Force UK could up their game; their customer service is not good and their drivers also never leave a card/notification of attempt. It can be mind numbing if you are sending a parcel to the UK from IRE with GLS which will then be passed onto Parcel Force. Overall, GLS has proven to be a very good company ( during covid plandemic and all) and it has room for greatness . Hope my personal input is considered and helpful.
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
