Parcel meant to be delivered last Friday as paid for the delivery for that date. On Monday the tracker said it would be delivered, no package arrived. Same thing Wednesday. Emails to customer service completely ignored I rang the depot Wednesday morning and was assured it would be delivered. I rang again Thursday when it was not and was told they only have two drivers and that if i want to come to the depot to collect it I can. Firstly I didn’t pay for delivery for me to go collect it myself. Secondly if you don’t have enough drivers then don’t take on the work as An Post are delivering everything ahead of time at the moment and could easily meet the delivery dates instead. I went to order Christmas presents over the last few days but any time I see it will be coming with GLS I do not put through the order. The worst experience I have ever had with a delivery.
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.