I paid €31 for express delivery of my passport from an embassy within Dublin and have been waiting 8 days since I received shipping notification. I could have crawled on my hands and knees and received my parcel by now. I feel sorry for the people who work here as it’s clearly a larger fundamental issue with the company. I hope I never have to deal with GLS again, I am just going to go to their depot and beg for my parcel. Their customer service is clearly egregiously understaffed although when you do get to speak to people they are polite and it is obviously not their fault.
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
