gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Joan B.
I wouldn't recommend this service.

I wouldn't recommend this service to anyone. I ordered a musical instrument online from another EU country on November 27. The parcel traveled through several countries in one week but stalled in France on December 6 with no updates for a week. The next update came from Ireland, where the parcel reached the center on December 15, but the same status persisted a week later. Then, silence until January 8. Meanwhile, the customer support team did not respond to my emails and was unreachable by phone. I contacted the seller to check if the parcel was lost or returned. Miraculously, the next day I got an update that my parcel was out for delivery. I stayed home all day to ensure I wouldn’t miss it, but the driver never contacted me, despite having my phone number. He left the box in front of my door without ringing the bell. I suppose I should feel fortunate that the item arrived and wasn't stolen. In summary, it took nearly a month for the delivery within the country, and the driver carelessly left an expensive item on the street without notifying me. As others have mentioned, I will be avoiding services that use this courier in the future.

1
Date of experience: Jan 12, 2026

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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