***update*** I SINCERELY APOLOGIES…after the weekend one of the drivers made sure I received my parcel in perfect condition. The reason for delivery status was due to the driver living on my street and he messaged to say he would drop it to me the following day. Gls took the extra step to ensure I got my items. I would rather pigeon carrier to gls. They delivered my package yet it was not here when I got home when I contacted them about this they said “did the driver leave it in a safe place like a green bin, or with a neighbour?” So now I’m supposed to read minds because this driver did not leave a note to state where they had left my package. I live in a housing estate with very little places a parcel can be hidden. After searching high and low I did not find the parcel! No neighbours have came forward with it either. Customer services are now taking hours to respond (12hrs +) it is absolutely shocking the service they supply! How can you just leave someone’s package elsewhere and not get a signature for it or even write a note on its whereabouts?? I’m appalled!
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GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
