gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Dear DHL Customer Service,

Dear DHL Customer Service,I am reporting a serious delivery failure regarding my shipment, which has been marked as delivered but was not received.The proof-of-delivery photo provided does not show my address or property. This is unacceptable, particularly given that this shipment contains a high-value luxury item.Marking a parcel as delivered without delivering it to the correct address constitutes a serious breach of delivery standards. I require an immediate investigation and written confirmation of the parcel’s whereabouts.If the parcel cannot be located and redelivered promptly, I expect DHL to accept full responsibility and compensate accordingly.Please treat this matter as urgent.Sincerely,

1
Date of experience: Jan 09, 2026

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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