There’s a reason this has so many bad reviews. Right from the offset of speaking with the technical analysis- arrogant, you could tell from their tone of voice they where not prepared to listen to me, just rude. My car got recovered by AA to the garage (towed as it was completely un driveable). Recently had a phone call from AA to say the claim for parts has been declined because of a ‘Milage discrepancy’ as apparently when speaking with the garage the car has done 800more miles then when it went into the garage, bare in mind the car was not driveable and even their own roadside technician couldn’t fix it. They’ve got the garage to send them a picture of the milage and has confirmed it’s done 800 more miles then when it went in- clearly their roadside guy has written the wrong the milage down when recovering. Anyone person with common sense could work that out. Considering the car was not driveable, why would I of then got the car to the garage and paid for it to be fixed and drive 800 miles when I have parts and garage cover?? No common sense whatever in this situation, the guy that recovered the car has clearly wrote down the wrong milage and a child could of worked that out. They’ve then clearly had miss commutation with the garage since. The technically analysis I suggest needs to learn how to speak to people and not phone someone then speak down to them. Lacking people skills.
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