Bought a car from v12 Newcastle under Lyme. Had it a month and noticed a knocking from underneath somewhere. Booked into aa garage though the warranty company, when I arrived at the garage was told they don't cover aa warranty anymore. Told to go to a local garage by the warranty people. Went to two both said they won't take aa warranty. Took the car back to v12 who said they can't do anything so had to call the warranty company back to be told while on loud speaker in the v12 office that I'm a lier. Got booked into another aa approved garage who had my car all day gave it me back at 5pm saying when the warranty people let them know the claim has gone through they will then book the car back in for repair. Left 2 days. Rang warranty to get an update to say that its been escalated to a manager and they will be in touch by the end of the day. It's been 3 weeks since I raised an issue and my car has still to be diagnosed. Absolutely shocking service.
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