28/Mar/20 - I can't believe this is anything to do with the AA !I bought a car from an AA approved dealer, came with an AA warranty (or as I understand Prestige / Motorway direct) the salesman was very pushy for me to take extended 12 month warranty. Firstly the car had just had a service, MOT and a AA 128 point check, I did the test run around town but when I picked up the car and drove home it started shaking over 45mph , that turned out to be a deformed tyre/bulging inside wall at the back - not picked up on any checks !Next morning it was frosty, heated screens didn't work or the stop start, the dealer also advised me the timing belt had been done on service, I phoned the centre that did the service and found out it had never been done, on reading warranty cover it seemed nothing was covered if services had not been done properly so cancelled 12 month warranty, I have now been waiting 5 weeks for refund (had to refund by 14 days by law) dealership kept telling me to take car to get checked under warranty but wouldn't give me the 3 month warranty number, eventually after 3 weeks got car to be checked, approved garage report back to warranty and then warranty to dealership, despite having emails confirming to pay for these works prior to inspection that they will pay for these items they will not authorise payment to repair garage, my car has been there 11 days now with no sign of repairs being done anytime soon and nearly the weekend so will be minimum of 14 days, despite complaining to AA they have been absolutely useless at getting this sorted, i have asked but will not get reply as to courtesy car or offer of a rental.So basically take no notice of a seller being an AA Approved dealer as this means nothing, they don't seem to have to meet any standards and don't bother with an AA warranty as it is basically useless and read reviews, 35% 1 star negative on Trustpilot alone, AA warranty at 45% 1 star bad/negative.29/10/20 - 7 months later you reply, even then it is indirect, not addressing the problems I had, insurance due soon, I will switch to anyone but AA, will not renew warranty with AA, in fact AA or associated companies affiliated to AA will never get a penny from me
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