gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Peter Turner
Completely pointless Waist of money

Completely pointless Waist of money! Boutgh a low mileage car and I paid extra for the gold+ aa warrenty cover, was told this was their best cover you could get! Wish I'd have saved the money and not bothered, to start with you will need about an hour free to get in touch with them you're put on hold for so long, on any occasion they were no quicker than 30mins to get through. Had to speak to them about fixing a couple of faults with the car but as they don't cover 'wear and tear' or any impact damage (not from crashing the car but because a stone had bounced up and caused some damage) then they could manipulate anything you want to be fixed to fall into one of these categories or one of their other broad, uncovered general damage. After speaking to them far a while on the phone it was obvious they weren't going to cover the parts but they did mention they could cover labour charge of any work up to the price of £44.50+Vat, to which I thought OK at least its some contribution. All I had to do was to pass on my information to the garage ( an AA garage) who then needed to get back in touch with the claims department to discuss the repair work and what cover they would provide. After doing this in the morning the very nice woman at the garage told me she would contact them and get back to me as soon as possible. I then got a phone call around 5 o'clock from the garage who had given up trying to get through to the claims department as they were left on hold twice for an hour each time! She then told me she had emailed them with the details and was waiting for a reply. When she finally got a reply no would be covered by them or any contribution to the cost of labour! So all in all a huge waist of time and money don't bother! Save the money and pay for any work yourself (which you'd have to do anyway) or find a better company to cover you.

1
Date of experience: Jan 30, 2020

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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