Initially refused claim, but after persisting and pushing they've paid for the repairs.The entire process took almost 2 months and 2 different garages. I was without a car for almost 2 months, which was not good. I rented a car which cost me a fortune. I received 2 parking tickets through the post while it was at the garage, which, again, was stressful. I believe the garage check the issue quickly and then pass the info over to AA warranty. But AA warranty twiddle their thumbs figuring out a cheaper way to fix it, so the issue sits with AA warranty for a long period of time.I've bought AA warranty previously, but never once made a claim until now. I believe "wear and tear" excuse is used A LOT, especially if the repair is potentially expensive.It was stressful but it was all done in the end. The people I spoke to at AA warranty were polite and helpful, including the team leader/manager that initially contacted me after I left this review.
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