i bought as advertised the AA gold standard warranty from Holbury Garage saying that the clutch was covered and other mechanical breakdown.I got an amber light called AA and they told me to go to an AA approved garage AJ lawrence. I had to wait 5 days to drop off the car. It took 2 days for the AA to get back to me. the initial readout from the car computer said mechanical failure with clutch anfd fly wheel. they wanted me to authorise the gearbox removal to investigate the claim. the garage mechanic seemed to be in cahoots as he was talking about my 4 series bmw towing caravans causing damage even though my car is only 4 years old and under 80k and been no where near a caravan. now after a further 5 days they refuse to pay out the claim saying wear and tear based on dark photographs. ive shown it independent mechanics who disagree and think its mechanical. now even to put my car back together i will have to pay £330 and will need to take it a reputable garage to repair a fault that should be covered by the warranty, as falsley advertised. if the advertised we only cover clutches in extreme cases. or indicated they werent going to pay out as they usually dont. then the investigation cost would not have occured. The fraud and deception of selling a warranty that actually doesnt work and then getting extortionate investigation fees off me. they seem specialist in not paying valid claims
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