I bought a car from car giant in May 2017 and the car had a problem in November 2017, car going into limp mode, took it to Halfords who could not fix the problem and then the dealer who later told me the problem was the throttle module. Dealer said to AA that the module had been incorrectly fixed before (without providing any proof) and decided no to pay. Although I had insurance, I had to cover the repairs at a total cost of £500. Limp mode problem went away. I then had a leak in the water pump i.e. coolant leaking onto cambelt. AA (Motorway Direct) paid for water pump and cam belt which was contaminated but not the tensioners. Garage told me that they would not give me warranty on the work without changing the tensioners and that no mechanic in the UK would change the belt without replacing the tensioners because they wear out at the same rate. AA (Motorway Direct paid £180 and I paid for the tensioners £250+). In both of these situations, AA (Motorway Direct) have either refused to pay or I have paid more than them. Complaint is now with Ombudsman. I regret buying the insurance - WASTE OF MONEY - SHOULD HAVE PUT THE MONEY IN A SAVINGS ACCOUNT.
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