Bought a 3 year old car from a dealership, came with 3 month warranty from AA with the option to extend which sounded great. After about a month of having the car it developed a grinding noise and poor acceleration. We were 200 miles away from home at the time and it was the weekend, contacted AA warranty immediately so I could take it to an approved garage......closed at the weekends, no emergency number!!!! Took it to the local halfords who were an approved garage and they changed the diesel filter and charged me £100 to which they said I could claim back from as warranty. This did nothing to fix the problem with the car, the guy at halfords was clearly incompetent. Monday I contacted AA who told me to take it to another garage, after they had it for a day I was told there would be around £2000 worth of repairs!!! The car was then held at the garage for nearly a week whilst repairs were being done. On the 5th day I got a call from the garage today AA had refused to pay for any costs to the garage. The garage then said I could pay the £1400 in work already carried out and collect my car which was in pieces or pay the £2000 myself. I contact AA warranty immediately for an explanation, just to be told that this particular repair was not covered. Long story short, the dealership paid after I went back there in a very negative mood.AVOID THIS COMPANY. CANNOT BELIEVE THEY ARE PART OF THE AA. I WOULDN'T EVEN TAKE BREAKDOWN COVER WITH AA AFTER THIS.To the AA reply below, don't bother replying. My car has already been sorted by a reputable company.
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