Purchased a used car from East London Branch and once payment made I had to keep phoning garage re collection date after work had to be completed but the main issue is aftersales service. After a week noticed auto stop/start had never worked. Due to location I went to local garage and after test advised it could be low voltage on battery and advised new battery may resolve issue. Contact East London and they said they would not replace battery or offered to do any diagnostic to resolve fault. The car had done less than 100 miles since collection and fault was there on delivery so should be down to them to resolve but do not seem interested once cars are sold. I wonder what pre delivery inspection/service was done prior to collection. This will now cost me to sort out which is not acceptable after 1 week. As a large main dealer I expect a better service from them as this is why I usually buy from main dealers but seems Glyn Hopkins are lacking in this area
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Glyn Hopkin in South East England offer New and Used Cars and Vans, deliver extensive Aftersales Support and champion the Motability Scheme.
