I have paid First American Warranty for over 20 years for three different homes. I believe that this would total up to over $75,000 in annual fees. This month, the third-party contractor completely shattered and broke the icemaker that they were there to fix and repair.
No one at First american warranty has owned this and taken responsibility. We have spoken to them at least 5 times about the broken icemaker. They refuse to fix it or take responsibility that their third Party contractor broke it further instead of repairing it. First American Warranty is refusing to replace the broken item that their third-party contractor broke. How did they break it? The ice was frozen all around the icemaker bucket and instead of waiting for it to melt, they yanked it out, bent all the metal and broke the bucket itself so far First American has taken zero action to fix this. Shouldn’t they be looking at the fact that I have spent over $100,000 on their services in two decades with three primary and rental properties as a reason to fix a simple repair that they warranty in the annual contract? We have been a two decade Customer to First american and this is the type of service that you get in 2026?! Unbelievable. Time to switch to Old Republic!! This has been over 10 days with no resolution by First American Warranty.
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