On arrival we followed instructions implicitly but would have been better using the paper for the toilet.
Welcome desk person was totally disinterested and ignorant.
The phones to call #18 didn’t work.
We finally managed a contact and a greeter came and said that the driver was waiting in the departure terminal. ( We had just arrived, did they think we were on a round trip)
The return driver is the reason I gave two stars as he did all he could to get us to the airport in time otherwise it would be zero.
We were first pick up but we were in the minibus for 3 hours.
Go airlink NYC need to sort out the organisation and organising.
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