Review Time
I returned items using the paid tracked returns service, and they arrived at the designated address before Christmas, yet I still haven’t received my refund. When I reached out to customer support, I got an initial response, but later, another representative sent a generic reply without addressing my specific situation.
It's been ten days since I ordered an item, and it hasn't even reached the postal service yet. The seller refuses to refund the excessive charge for a watch strap. Their order page indicated the item would arrive four days ago. Completely unreliable. Stay away!
I used the paid tracked returns service to send back items. They arrived at the designated address before Christmas, but I still haven't received my refund. When I contacted customer support, I got an initial response, but later on, another representative sent a generic reply without addressing my case.
I ordered shorts for a secret Santa event this weekend, but it's been seven days since my package was due. I've been reaching out to customer service for three days without a solution, just getting responses from an AI assistant that keeps apologizing and promising someone will look into it. I'm starting to worry this site might be a scam.
The customer service is subpar. I purchased football boots for over €200, faced a shipping delay of six days, and when I wanted to exchange for a larger size, I was told they don't do exchanges. My only option was to return the item at my own expense and reorder, incurring shipping costs again. They should learn from other online businesses that offer free returns and exchanges.
Tomorrow marks three weeks since I ordered soccer cleats. The estimated delivery was between November 13th and 17th, but since the 17th, there's been no update. The tracking shows it still hasn't left the Netherlands. I haven't received a response to my email sent to support last week. I should have ordered from an eBay seller instead—at least I might get a response there. In short, avoid this company if you're in the U.S. Nonexistent customer support and inaccurate delivery estimates.
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From the beginner to the pro, Goalinn is an online destination for professional-grade football equipment. Customers can browse an extensive range, which includes everything from football boots to clothes, accessories and equipment, all of which are sure to improve anyone’s game. For football fans, Goalinn also offers a huge selection of official football kits from many of the best international teams, as well as stocking items worn by some of the world’s best players, including the Adidas F50 worn by Lionel Messi and Christiano Ronaldo’s preferred Mercurial Vapor line.
When choosing a pair of football boots there are several considerations to bear in mind; the boots must be comfortable, and they should be designed specifically for the type of football pitch, whether its natural grass, artificial turf, concrete or indoor flooring.
Goalinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world with fast delivery times and a 30-day returns policy.See more
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