The concept is brilliant and the website is easy to use. The downside for me are the charges and they should be up front and in the search. When I found a van for 600 for 6 days then actually end up paying well over £900 it's a little bit misleading and would stop me using the service again as I'm not sure why the overheads are so high. If they could be more transparent upfront and reduce those additional costs I would consider using them again.
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