In general, I think there are a lot of positives to the platform, however our experience was pretty stressful and cost us a day of our holiday.Our first booking was rejected by the platform due to a quirk with the van's insurance that we could not have known about. Our backup booking was cancelled 2 hours before we were supposed to collect it, with no support for us.Half-way through our break we decided to extend the booking to cover the lost day, which turned out to be impossible and required us to create a subsequent booking (including paying a second deposit) and having to ignore the check-out/check-in process to join the bookings.
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