I purchased two tickets for an opera performance in Budapest through this website. The payment was taken immediately and I received only an order confirmation, but the actual tickets were not sent even a few days before the event. Customer support did not respond to my emails, and the delivery time for the tickets was not clearly stated at the time of purchase.The company describes itself as a “booking service” rather than a ticket seller, which makes it difficult to hold them accountable. Prices are significantly higher than official sources, while there is no clear guarantee that the tickets will be delivered on time.This was a very stressful experience, especially with the event date approaching and no tickets received. I would not recommend using this service for time-sensitive events. In the future, I will only buy tickets from official sellers.
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