The experience with the Chat Representative, Linda, was great because she spoke to me as a person, not a bot. Linda was friendly, cordial, and she proceeded with what I needed without any confusion. She found old accounts for me and gave me my payment history. She told me which kids were on my account and which one was not. All the information was provided without hassle. She just checked my credentials to prove my identity and helped me. It was quick and fast and pleasant. Typically, it's a struggle to obtain the information you need from chat representatives. I really did appreciate her. Linda is a good Rep for sure.
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HFD’s mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. Providers can treat more patients with industry-leading approval rates, faster payments, and a superior patient financing experience. Patients get a better way to pay for care.