The representative was absolutely fantastic to work with. She was incredibly friendly, attentive, and patient, revising our itinerary multiple times to ensure everything was perfect. A personalized video walkthrough she created, explaining each stop along our route, was such a thoughtful and helpful addition. Although we decided to book with another company due to pricing, the customer service we received was truly exceptional. I genuinely wish we could have booked with the original service because the experience with her was outstanding.
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