It might be an odd one, but I recently had an awful experience with this shop. I ordered a book online, there was no confirmation of it being posted after two weeks and no other correspondence, so I contacted them to enquire what was happening; I was told the book was not in stock in the first instance and that I would be refunded for this. Another fortnight passed with no correspondence and no refund. I contacted them again and was told the same thing again. I ended up referring the problem to my bank. They are probably fine in person, but I would avoid the online shop at all costs.
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