such ashame, have gotten some wonderful signed books from here online, but when I went in person was very unhappy. I wanted to buy a book which was in the window and the lady at the desk was very rude, she had a nasty attitude saying she would get my book in a minute, had to wait 10 minutes for her to get it (keep in mind I was the only person in the shop). Then she set the book back down on the desk and went back on her laptop, I was standing infant of her, waiting to purchase it and she was just giving me a nasty look, when I asked to buy it. She then proceeded to ignore me and act as if I wasn't there. Then a couple came in and she started to serve them, very happy and pleasant, keep in mind I was there first at the desk waiting for her to even acknowledge me. She then starts calling them by their names (I assume she knows them, friends or regular customers, i'm not sure). I guess she only treats people with kindness if she knows them. I was treated disrespectfully and ignored while she treated other customers nicely. Appalled, has really put me off purchasing from here again, knowing that people like that work there makes me never want to go back.
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