I ordered a book on 20th August 2023, as of yet no book has been dispatched, despite trying to contact by telephone and email. I have received and email saying book will be dispatched, but to date (14.9.23) nothing received. I have lodged a disputed charge with my credit card company. I would not recommend ordering from this company and wish I’d read reviews before handUpdate as at 15.9.23, resolution now made with this company. But still feel customer service only reacted when I mentioned a dispute would be raised.
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