I ordered almost $700 of product on June 26, 2025. While I received the tracking information the next day, the tracking still shows that UPS never received the package. It took me over a week and a half and several attempts at emailing to get a response, which said there had been an issue with the label and that they had "resolved the issue and generated a new label." They said my order would be heading out "very soon" and that I would receive updated tracking information "shortly." That was over a week ago, and there is still no sign that I'm ever going to get this order. I wish I had checked these reviews prior to ordering, as I feel like I'm going to be fighting a months-long battle to try to get my order or a refund at this point, and I would hate to have to take legal action to get the refund. If you're looking for wholesale beauty products, I recommend going elsewhere.
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