goodfellaspizzas.com

1.3
1.3 Based on 80 reviews

Goodfella's brings you a range of pizza to suit all the family, each one freshly baked and frozen to lock in that perfect pizza taste....

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Lincoln Hughes
3 Strikes you're OUT!!!

Where to start?!?!In Greater Cincinnati... Covington Kentucky is by far the best. Jordan ran it best!!..you need to GET HIM BACK come hell or high water!!! PAY your people their worth!!! Everyone knows pizza and pasta are the highest profit items out there.Get rid of the John Popper look a like pig, who is supposedly a "regional mgr"....I could be deaf and dumb and do a better job than than him!!!! I am Greek and been in F&B for almost 30 years.OTR, shady AF!!. Bad food,bad staff, bad location, Police called to fights at location, yeah..NO!!!!Lastly.....I understand needing to open a location, after almost 2 years of waiting...BUT...instead of piecemealing an opening due to construction, leasor and COVID, and in a panic for staff. You should have waited another month, with free pizza every day for a week, AFTER the entire staff was hired/trained....most real restaurants do that these days in order to make it work properly.....Again that pompous dude (John Popper look a like) should have been behind the counter working,not standing around.I went the first 3 Fridays they were open. Yes I know busiest days...that's why I go to see if they can deal/handle it......NOT EVEN CLOSE, all three times!!! Consistency!!! both in food and STAFF, especially if you want return business....I am sure you have a training manual and the way things are to be done, but to go in 3 times doing the same thing and ZERO consistency, especially from staff....Like I said never be in a hurry to open, take the time to make it right every time. MASKS MASKS MASKS...I'm sorry you are corporately in the land of Mitch McConnell, but the rules are the rules......MASKS!!! spacing. Pizza by the slice should come second to ordered pies for carry out...not an hour 20 for a pick up.......prep of dough and in house by the slice need their own sandwich block and ovens, especially if you want this store to survive. I have not been back in for the last 3 fridays, because as a restaurant owner, 3 strikes and you are out!!!! Prove me wrong....make this store fly, not a bunch of incompetent behind the counter people and overzealous pie makers who can't find a groove and rhythm......After my last visit I drove to Covington KY to get pizza, 12 miles away, versus 2 miles away.

1
Date of experience: Sep 04, 2020

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Business Details

  • Goodfella's brings you a range of pizza to suit all the family, each one freshly baked and frozen to lock in that perfect pizza taste.

  • language https://goodfellaspizzas.com

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