Placed an order on 18/01/26, paid postage of £6.95 and received my parcel on 21/01/26. However within the parcel, they sent me the incorrect pair of trainers. As suggested on their website, I sent an email on the day when I received my parcel to inform them that incorrect pair was sent to me and asked them how I should return the incorrect pair and when they will deliver the correct pair to me. So far still haven’t got any reply from them via email. There is no telephone number that I can call. So I used their website system to submit my query again. But again, still no news. If they still ignore me, all that I can do is to raise this issue to my credit card company to request a charge back from the banking system directly from their business account.
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Online lifestyle destination offering a worldwide curated selection of mens clothing, womens clothing and homeware.
