Federal Consumer complaint: 241031-16756253 SUBMITTED ON 10/31/2024 PRODUCT Company ignored the out of code and illegal improper install documents and could not provide proper permits showing the AC system permits. Company ignored the illegal and dangerous gas line. AKA illegal. Out of code. Not allowed by permits. Company also ignored my submissions showing illegally installed and out of codes violations. But at the same time they alleged to have approved reimbursement for the illegally installed put of code no permitted gas line. And totally ignored anything else submitted. That has cost me thousands or still needs properly installed. AKA legally. And properly. Company has since ignored all emails and all messages. And lied when they said they called me in response since my initial submission annotated at the top. Also ignoring their own employees emails to call me back. That I have records of as well. I have never been reimbursed whatsoever despite goodleaps federal complaint response of agreeing and approving a 3k reimbursement since November 18 2024
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