The company has relentlessly harassed me through mail, phone calls, and even sent individuals to my door after the loan taken out by my deceased relative has been fully paid. As the executor of the estate, I informed them it would take up to two months to access the funds for payment. In the meantime, they charged $6.75 per day in interest along with other hidden fees on a loan that was originally $19,000, for which my relative made 27 payments before passing. Despite a balance of $12,000, they demanded $22,000 due to interest and fees. I reached out to the BBB regarding this predatory behavior, but it was unhelpful. If I hadn’t paid the $22,000 by December 2025, they threatened to increase the amount to $24,000 in January 2026. To avoid complications with the inherited property, I felt forced to pay off this unreasonable debt. On December 13, 2025, a representative from the company showed up at my door again, claiming my deceased relative was delinquent on her bill, which is false as they were fully paid by December 1, 2025. I attempted to provide them with tracking information for the payment, but they refused to accept it. Despite my request for them to cease contact after payment, they continue to harass me daily, causing significant emotional distress. I have repeatedly notified them through various channels, yet they persist. I strongly advise against doing business with this company, as they appear to be predatory and uninterested in working with customers. They are not BBB accredited for a reason and are involved in multiple lawsuits. I urge anyone affected by this organization to report their actions to the appropriate authorities.
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