Plane Food - Heathrow Terminal 5Continuing drop off in customer service. Unwelcoming staff, over 15 mins to take order. Good good on this occasion but things have been overlooked on prior trip. Guy who took payment was abrupt, showed no interest to know why I didn’t want to pay service charge despite him being in a suit so assume manager role. Based on regular (every 2 months) visit - this place is no longer value for money or providing high customer service levels although good remains good.
Claim your business profile now and gain access to all features and respond to customer reviews.
Explore Michelin star chef Gordon Ramsay's diverse collection of London and international restaurants. Experience excellence in fine food. Book today.
