We went to the restaurant, Bread Street, Battersea Power on Christmas Eve and had a shocking experience due to service, drinks and the food - the overall experience from start to finish was dreadful. Having already booked the table the prior we turned up slightly ahead of time, 5 minutes or so only to be told that we were to come back in 10-15mins. The restaurant was half empty. We then went back as we really wanted to have a nice meal being the occasion. After being seated we ordered our drinks and then after at least a 10minute wait and despite there being 3 or 4 staff talking by the door our drinks had still NOT arrived. We then saw the drinks sitting on the counter of the bar - we had to instruct 1 of the staff to bring the drinks over. They had sat there that long where there was an inch of water where the ice had melted.We then went on to order our food - mains only, 2 kids meals - hamburger& Chips and a meatballs & pasta and for the adults - Roast Beef sunday dinner and the Burger & Chips. We again waited a considerable amount of time on the food and again only to spot that the adult meals were sat for a lenghty time on the hotplate until the kids meals were ready. When they were eventually brought to the table the burger was overcooked when ordered medium well and the roast beef dinner was stone cold. The kids meals were alright to be fair. Needless to say both of the meals were sent back. The burger was replaced and cooked properly although being hot it was completely bland and tasteless. The Roast beef was not much better- meat was cooked ok but far too thick, vegetables and potatoes were overcooked as they must have been reheated after being sent back. Overall not a very enjoyable experience and was highly disappointed all in all. We did get 2 drinks on the house and they gave us 20% off the bill for the mishaps. Not only that there was a secret service charge of 15% on the bill, albeit optional, still not the best. I would highly recommend to avoid this restaurant if you are looking for a nice time and/if a special occasion. Very very disappointed and so would you be Gordon Ramsay!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Explore Michelin star chef Gordon Ramsay's diverse collection of London and international restaurants. Experience excellence in fine food. Book today.
