The ordering process was easy. I realised after ordering that the product wasn't medically suitable for me, as the compression level was inadequate and I asked if I could cancel. I had contact from Snox customer service which was polite and understanding, but didn't resolve the issue and the products were dispatched anyway. I haven't tried to return them, as reading other reviews and comments, this would seem costly etc. The actual products are poor quality. Not soft or stretchy, but a stiff and uncomfortable fabric. The design is not printed, but woven, which means there is uneven pressure, where the design is of a tighter weave than the main body of the stocking. There is no labelling of fabric composition with the stockings. My advice would be not to buy this brand, even if the compression level is good for you. I made an expensive mistake and learned from experience.
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